What makes the difference?

Quality and accuracy of output, timeliness of return, honesty in dealings and manners at all times are all highly valued.

Service promise

• Output is checked thoroughly and proof read against originals. 
• Transcripts are checked against original recording.
• Deadlines are agreed pre-project and met.
• Politeness, professionalism and confidentiality are paramount.
• Feedback is welcomed and acted upon.
• Charging is accurate and a written record of time spent is provided.